At GiorgioPiola.com, we want you to be delighted every time you shop with us. We trust you will be pleased with your purchase and that it has arrived in good time and condition. Occasionally though, we know that problems do occur and we strive to deal with these problems as efficiently as possible.
90 Day Return & Exchange Policy
Hassle Free Shopping
3 Year Warranty
If you purchased your timepiece through the official Giorgio Piola Site, you will automatically activate your three year warranty.
Our Quality Assurance team ensures that every component of every timepiece undergoes rigorous testing for all the criteria we've established. Our watches are covered by a three year warranty from the date of original purchase against ALL manufacturer's defects.
Fast and Easy Returns
At GiorgioPiola.com, we want you to be delighted every time you shop with us. Our promise to you is to deliver a quality timepiece created in the tradition of Swiss watchmaking and craftsmanship.
Should you need to return anything bought from us, we will be happy to refund or exchange the item. Fill out our return form and ship the item right back. No Restocking Fees
With a full 90 days you have a great opportunity to experience the beauty and quality of Giorgio Piola.
If your not fully satisfied you can always ship the product back and receive a full refund. Our customer support team is active 24/7 should you need any assistance or have questions about your refund.
- Items must be returned within 90 days of delivery. When returning an item, please download and complete our Returns Form and return it together with your parcel to our warehouse quoted in the paperwork. Please include your order number on the returns form so we can tie this back to your original order.
- Please do not send unsolicited or unlabeled packages to us, we will not be able to identify the order, or who placed it. .
- If your order arrives damaged, please send us a photo of the damage by email to firstname.lastname@example.org within 48 hours of receiving the shipment. If you do not report the damage to us within this 48-hour period, we may not be able to honor your claim. Additionally, if you have any other questions about our RETURNS & EXCHANGES rules and processes, please write to email@example.com.